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Q1: What is a virtual assistant (VA)?
A: A virtual assistant is a self-employed professional who provides administrative, technical, or creative support to businesses remotely. Tasks are usually handled online, allowing businesses to outsource work without the need for physical office space or in-house staff.

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Q2: What services do you offer?
A: I offer a range of services including inbox and diary management, document preparation, social media support, invoicing, debt chasing, compliance admin, and general business support.

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Q3: Who do you typically work with?
A: I work with busy entrepreneurs, consultants, and small business owners who need professional, reliable support but don’t require a full-time employee.

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Q4: How do you charge for your services?
A: I offer flexible packages billed monthly in arrears, based on the number of hours or tasks completed. Ad-hoc work is also available at an hourly rate.

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Q5: How do I communicate with my VA?
A: Communication is tailored to suit you – typically via email, phone, WhatsApp, or Zoom. I aim to be responsive and proactive, acting as a seamless extension of your team.

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Q6: Will I work with the same assistant each time?
A: Yes – you’ll work directly with me, so I can get to know your business and preferences, ensuring consistency and efficiency.

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Q7: Is my data secure?
A: Absolutely. I take confidentiality seriously and comply with all data protection regulations. Secure systems and processes are in place to protect your information.

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Q8: Do you offer contracts or retainers?
A: Yes. For ongoing support, I offer monthly retainers which reserve a set number of hours for your tasks. A simple service agreement outlines the terms and protects both parties.

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Q9: How do I get started?
A: Simply contact me to book a free discovery call. I’ll discuss your needs and recommend the best support option for you.